1. Who we are

ExaStore (“we”, “our”, “us”) is an AI-powered e-commerce platform that helps businesses create and run online stores. Our website is exastore.ai. If you have questions about this policy, contact us at grow@exagrowth.com.

2. Information we collect

We collect the following types of information:

Account information: Name, email address, and phone number when you sign up or join our waitlist.
Store data: Business name, logo, product listings, and other content you create on the platform.
Transaction data: Order details, payment references (we do not store raw card numbers — payments are processed by Stripe or PayPal).
Usage data: Pages visited, features used, browser type, and IP address for analytics and security.

3. How we use your information

To provide, operate, and improve the ExaStore platform.
To send you transactional emails (order confirmations, booking alerts, payouts).
To send product updates and launch announcements (you can unsubscribe at any time).
To prevent fraud and ensure the security of our platform.
To comply with legal obligations.

4. Sharing your information

We do not sell your personal data. We share information only with trusted service providers necessary to operate the platform:

Supabase — database and authentication.
Stripe / PayPal — payment processing.
Resend — transactional email delivery.
Vercel — hosting and infrastructure.

Each provider is bound by their own privacy policy and data processing agreements.

5. Data retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by emailing grow@exagrowth.com.

6. Cookies

We use essential cookies for session management and authentication. We do not use third-party advertising cookies. Analytics are handled with minimal data collection.

7. Your rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Correct inaccurate data.
Request deletion of your data.
Object to or restrict certain processing.
Data portability (receive your data in a machine-readable format).

To exercise any of these rights, email grow@exagrowth.com.

8. Security

We use industry-standard security measures including encrypted connections (HTTPS), row-level security on our database, and access controls. No system is 100% secure, but we take reasonable steps to protect your data.

9. Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by email or via a notice on the platform. Continued use after changes constitutes acceptance.

10. Contact

For any privacy-related questions, email us at grow@exagrowth.com.

Privacy Policy